Privacy Policy

1. General Information

At Instituto IBT® (hereinafter, "IBT", "we" or "the Institute"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) of the European Union and the Organic Law on Data Protection (LOPD) of Spain.

2. Data Controller

Identity: Instituto IBT®

Address: [Full company address]

Contact Email: privacy@institutoibt.com

Phone: [Phone number]

3. Data We Collect

3.1. Identification Data

• Full name
• Email address
• Phone number
• City of residence

3.2. Browsing Data

• IP Address
• Browser type
• Pages visited
• Time spent
• Device used

3.3. Voluntarily Provided Data

• Professional goals
• Comments and inquiries
• Communication preferences

4. Purpose of Processing

Your personal data will be used for:

• Inquiry Management: Responding to your requests for information about our courses
• Commercial Communications: Sending you information about our programs, events, and promotions
• Service Provision: Managing your enrollment and access to courses
• Service Improvement: Analyzing and optimizing our website and services
• Legal Compliance: Complying with legal and fiscal obligations

5. Legal Basis for Processing

The processing of your data is based on:

• Consent: You have expressly accepted our privacy policy
• Contract Execution: Necessary for the provision of contracted services
• Legitimate Interest: To improve our services and communications
• Legal Obligation: Compliance with fiscal and commercial regulations

6. Data Retention

We will retain your personal data for the time necessary to fulfill the purposes for which they were collected:

• Contact Data: Until you request its deletion or for 3 years from the last contact
• Student Data: During the contractual relationship and 5 additional years to comply with legal obligations
• Billing Data: Minimum 6 years according to Spanish tax legislation

7. Data Recipients

Your data may be shared with:

• Service Providers: Companies that help us manage the platform, email marketing, and analytics
• Financial Entities: To process payments
• Competent Authorities: When required by law
• Darwinex Zero: As an educational partner for mentoring and funding services

Note: All our providers are contractually obligated to maintain the confidentiality and security of your data.

8. International Transfers

Some of our service providers may be located outside the European Economic Area. In these cases, we ensure that adequate data protection guarantees exist through:

• Standard contractual clauses approved by the European Commission
• Privacy certifications such as Privacy Shield (if applicable)
• Adequacy decisions by the European Commission

9. Your Rights

You have the right to:

• Access: Know what personal data we hold about you
• Rectification: Correct inaccurate or incomplete data
• Deletion: Request the deletion of your data ("right to be forgotten")
• Limitation: Restrict the processing of your data
• Portability: Receive your data in a structured format and transfer it to another controller
• Opposition: Object to the processing of your data for certain purposes
• Revocation of consent: Withdraw your consent at any time

To exercise these rights, contact us at: privacy@institutoibt.com

10. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website. You can manage your cookie preferences at any time through your browser settings. For more information, consult our Cookie Policy.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access
• Accidental loss
• Unauthorized alteration or disclosure
• Accidental or unlawful destruction

These measures include SSL encryption, firewalls, access controls, regular backups, and staff training in data protection.

12. Minors

Our services are directed to people over 18 years of age. We do not knowingly collect data from minors. If you are a parent or guardian and believe your child has provided us with personal information, contact us immediately.

13. Policy Updates

We reserve the right to update this Privacy Policy periodically. We will notify you of any significant changes by email or through a prominent notice on our website. The date of the last update is indicated at the beginning of this document.

14. Supervisory Authority

If you consider that the processing of your personal data is not appropriate, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD):

• Web: www.aepd.es
• Address: C/ Jorge Juan, 6, 28001 Madrid
• Phone: 901 100 099 / 912 663 517